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Table of Contents

Create a support ticket system using the Voxel theme with the EA4V addons

Table of Contents

(Create Post widget and Change Post Field widget)

  • Create a CPT for support tickets.
  • Create a taxonomy for status and add two status terms: ‘submitted’ and ‘solved.’
  • Add the status taxonomy to the CPT.
  • Create a ‘Create’ template: set the default status to ‘submitted’ and hide the status field.
  • Hide back to edit button
  • Create a single template for the CPT with the Change Post Field widget displayed when the status is not ‘solved.’
  • Set CPT single template visibility = User can edit current post, set no-index in SEO plugin, exclude from sitemap
  • Add a field setting and a value of ‘solved’ for that widget, reload after clicked
  • Config Post submissions for plans

  • Published on 08/22/2024
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Huy Duc Nguyen

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