Terms of Service

Welcome to Voxel Addons, a platform providing advanced tools and plugins to enhance websites built with the Voxel WordPress theme. By using our website, products, or services, you agree to the following terms and conditions.

1. Overview

Voxel Addons provides premium WordPress plugins specifically built to work with the Voxel theme by 27collective. Our addons help extend Voxel’s core functionality by offering custom widgets, integrations, design improvements, and backend utilities.

2. Use of Services

You may use our site and plugins only for lawful purposes and in accordance with these Terms. You are responsible for your own WordPress installation, Voxel theme license, and server configuration when using our tools.

3. Licensing

All addons sold on Voxel Addons are licensed per site. Your license allows you to access updates and support for a limited time (typically one year from purchase unless otherwise stated). You may not resell, redistribute, or sublicense our addons without explicit written permission.

4. Support Policy

We offer direct support through our customer portal for active license holders. Our support covers:

  • Plugin functionality and usage

  • Bug fixes related to our addons

  • Compatibility with the latest Voxel versions

Support does not include:

  • Custom development or theme modifications

  • Server or hosting issues

  • General WordPress or Voxel theme support (for that, please contact 27collective)

5. Updates

As long as your license is active, you will receive updates to ensure compatibility with WordPress, Elementor, and Voxel theme updates. These updates are provided through the WordPress plugin dashboard or via manual download.

6. Payments and Refunds

All payments are handled via PayPal or Stripe. Prices are listed in USD. We offer a 7-day refund policy if the plugin is not working as intended and our support team cannot resolve the issue. Refund requests due to change-of-mind or incompatibility with third-party tools may not be accepted.

7. Intellectual Property

All Voxel Addons content, including but not limited to code, branding, and documentation, is owned by us. You may not reproduce or distribute our content without permission.

8. Limitation of Liability

We make no guarantees that our addons will be free from errors or work in all environments. We are not liable for any data loss, downtime, or damages resulting from use or misuse of our addons. Use at your own risk and always back up your site.

9. Termination

We reserve the right to revoke access to our services and updates if you violate these terms, including unauthorized distribution or reselling of our plugins.

10. Changes to Terms

These terms may be updated at any time. Any changes will be posted on this page. Continued use of the site or plugins implies acceptance of the updated terms.

11. Contact

For questions or support, please contact:

📧 support@voxel-addons.com

🌐 https://voxel-addons.com/contact